Effective Date: 9.17.2026
These Terms of Use ("Terms") govern your access to and use of the website www.sunpaless.com (the "Site"), operated by Sunpal Power Co., Ltd. ("SUNPAL ESS," "Sunpaless," "we," "us," or "our"). By accessing or using this Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. Use of the Site
This Site is intended to provide information about SUNPAL ESS battery energy storage products, solutions, and services for commercial, industrial, and utility-scale customers, including EPCs, distributors, wholesalers, and project developers. You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use of, this Site by any third party.
You agree not to:
- Use the Site in any way that could damage, disable, overburden, or impair our servers or networks
- Attempt to gain unauthorized access to any part of the Site, other accounts, or computer systems connected to the Site
- Use automated means, including bots, scrapers, or crawlers, to access or collect data from the Site without our prior written consent
- Upload or transmit any content that is unlawful, harmful, or infringes the intellectual property rights of others
2. Intellectual Property
All content on this Site, including text, graphics, logos, product images, technical drawings, and software, is the property of SUNPAL ESS or its licensors and is protected by applicable intellectual property laws. You may view and download content for personal, non-commercial reference purposes only. Any other use, including reproduction, distribution, or modification of Site content without our prior written permission, is prohibited.
3. Product Information and Accuracy
We make reasonable efforts to ensure that product descriptions, specifications, certifications, and images on this Site are accurate and up to date. However, product specifications may change due to ongoing engineering improvements, and certification availability may vary by product model and target market. Information on this Site is provided for general reference only and does not constitute a binding offer. Final product specifications, pricing, and terms are confirmed in a written quotation or sales contract between SUNPAL ESS and the customer.
4. Inquiries and Quotations
Submitting an inquiry, request for quotation, or contact form on this Site does not create a binding contract between you and SUNPAL ESS. Any order is subject to a separate written agreement, including agreed technical specifications, pricing, delivery terms, and payment terms.
5. Third-Party Links
This Site may contain links to third-party websites for your convenience. SUNPAL ESS does not control and is not responsible for the content, accuracy, or practices of any third-party websites. Inclusion of a link does not imply endorsement.
6. Disclaimer of Warranties
This Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement, to the extent permitted by applicable law.
7. Limitation of Liability
To the fullest extent permitted by applicable law, SUNPAL ESS shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, this Site, even if advised of the possibility of such damages. This limitation does not apply to warranty obligations agreed in a separate written sales contract, which are governed by the terms of that contract.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to conflict of law principles. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the Hefei People's Court.
9. Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Updated Terms will be posted on this page with a revised effective date. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.
10. Contact Us
If you have questions about these Terms, please contact us at:
Email: ess@sunpalpower.com
Mobile / WhatsApp: +86 182 6991 2022
Headquarters: No. 398 Ganquan Road, Shushan District, Hefei City, Anhui Province, China